Leadership

One-on-ones: Yes or No?

One-on-ones: Yes or No?

In EOS - One-on-ones . . . Yes or No? I have been getting this question lately, and so I want to answer it for all. First, my early clients will attest that I was a pro one-on-one and EOS® person. After implementing EOS® with 30+ clients I have learned a few things:...

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Clarity Breaks!

Clarity Breaks!

Clarity breaks are a critical part of leadership in EOS, and any leader will benefit from this habit. Here are some tips for getting started or restarted.

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Responsibility or Accountability?

Responsibility or Accountability?

The short answer for any leader working in an EOS® company is - Yes. But these two words are not equal, and two leadership gurus I respect have pulled me both ways. Patrick Lencioni included Accountability as layer number four in the pyramid made famous in his book,...

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The Biggest Barrier to Delegation

I can't let go of that; if I don't empty the trash, who will?These young people have no work ethic; if I don't mow the lawn, who will do it? People have to get paid around here; if I don't double-check all the time sheets, how will it get done? In my Delegating...

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Honest Listening: What Peter says and one practice

Honest Listening: What Peter says and one practice

The most important thing in communication is hearing what isn't said.Peter Drucker When she walked into my office, she was clearly nervous. We had worked together for six months. In the next five minutes, she shared a very personal medical condition, how the treatment...

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Honesty Quote

Honesty Quote

I believe leaders need to learn/relearn how to express love to their people so they feel it. Here is a quote that should make you think about love and honesty.

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Lessons in Honesty: My Menlo Tour

Lessons in Honesty: My Menlo Tour

Recently I took advantage of a culture tour of Menlo Innovations in Ann Arbor. While I have been on the tour seven times over the past seven years, I always leave with a key lesson or two that I can practice in my own work. This time the word radical hit me as I...

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