Exit Interviews – 1 Question Leaders Should Ask

by Oct 29, 2018Insights, Leadership

I make it a point to partner with leaders I respect and admire. It’s important to be around people that push you to become a better version of yourself.

In a recent Leaderwork program session I attended, we covered the topic of ‘Develop People’ which follows a defined process to select, recruit, onboard, and develop your people. In the conversation about exit interviews, a seasoned CEO shared the one question he wants to ask everyone who leaves his organization:

When did you first think about leaving?

He went on to explain why: that this question takes people back to the moment when they made the decision and therefore helps him understand the things that need to change in order to manage these moments that happen for everyone. It is the gap between this moment and the day they told people they were leaving that needs to be examined.

Great conversations start with a question, and seasoned people-centered leaders have lots of great ones that should be part of your organizational scripts.

Listen . . . Lead. Repeat often!

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