A coach and mentor taught me the lesson of substituting the word AND for BUT in my statements.

BUT . . .

  • sends the message that the important part of the message is coming.
  • begins the process of rebuilding a thought or action plan.
  • says start listening.
  • is an accountability word.

AND . . .

  • recognizes progress and paints a picture of a preferred future.
  • begins the process of building upon a thought or action plan.
  • says keep listening
  • is an accountability and problem solving word.

Assignment:  Listen to how you and those around you use BUT / AND today.  What do you notice?

I would welcome a few posts of BUT or AND sentences that you hear.

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