In his interview about happiness in HBR, Daniel Gilbert makes the following statement: “…the frequency of your positive experiences is a much better predictor of your happiness than is the intensity of your positive experiences.” It is not the big initiatives, but the cumulative effect of the little things we do at work and at home to generate smiles that makes the biggest difference. While we are thankful for some research – Did we really need some PhD to tell us that?
So what can we do with this?
Every culture treats humor differently. For example, I am not sure a That Was Easy button or a zany sound effects box would work in a bank. What about comments about what people are wearing, or smiles received or handing a sucker to a customer with a smile? Anything where we purposely create one of those moments that Gilbert talks about will make a difference.
Maybe a good Friday goal would be to generate 6 smiles in other people.
Here is my first try: A great video about how making people smile caused a shift in their behavior. It made me smile, and is just good clean fun. Take a look.
