What are you willing to guarantee to your customers? In my experience working with clients guarantees are scary and hard to define. Here are some examples and reasons I believe they are critical in our journey to excellence.
I’ll soon be publishing a list of 5 books I recommend for leadership book clubs. A new addition is my favorite book I’ve read this year: Triggers by Marshall Goldsmith. Here is why every leader and EOS/Entrepreneurial Operating System® leader (or any people-centered leader) should read it.
Leadership is often about hope, especially in times of change and uncertainty. How do you harness the power of hope when leading? Create a hope formula and build a hope-filled leadership strategy.
Are you developing your best people? Do each of them have a development plan? You cannot have the former without the latter, and here is how to get started.
Every time I share the JoHari Window with a group of leaders I am amazed at the impact it has on their view of the conversations they have with their team. The Johari Window is a simple and powerful tool for leaders to see the impact they can have on the everyday conversations with their people that are the foundation of strong and trusting relationships. Here are some tips for using this tool to become a more people-centered leader.
Too often we see performance gaps as things that are to be hidden or apologized for. Our narrative around these events contain adjectives like poor or disappointing, which only makes us want to escape them more. It does not take a Psychology major to spot someone who is not comfortable in their work – we just have to listen to the story they are telling. Then you find a person or place where gaps are accepted and more energy is put into talking about them . . .
Stephen Covey called it “Sharpening the Saw.” It is that time when we step back and take a look at where we have been, where we are, and where we are going.
Leadership and performance. It is easy to get lost in the the theory. Here are two key pieces of information to keep leading and individual development in perspective.
What is leadership? How effectively am I leading? I believe great conversations start with a question, and here are the answers a group of leaders gave me during a recent presentation of my keynote workshop #peoplecentered #leadership – A Hashtag Does Not Make It So. It was a great conversation.
What is within your control? A powerful question that digs through the complexity of a situation and helps us see our role in the solution. It is that simple, and not that easy. How do you, as a leader, respond to truth statements that come out of frustration, conflict, or just plain being busy? Here are three actions to consider the next time you go mining for what your team really believes. A big part of leadership is about great conversations – here are some tips to having some.
Everyone is a leader. More correctly, everyone has a chance to lead each day in all aspects of their life. It is your choice, so what is your answer? I work on helping leaders to lead more effectively, and I believe leadership is a partnership, so getting teams to work together is critical to effective leadership. Here are 5 tips for helping people manage their career and performance. The title should be – 5 Tips to help you lead from wherever you sit in the organization.
Leaders have to be empathetic, and unfortunately there is not a metric on empathy which makes it elusive and often ignored. That is until the feedback comes by key people leaving or they do not care about me/us. Empathy can be developed, and here are three things any leader can do to develop it. Great conversations start with a question, and empathy requires some great conversations.