conflict management

Easy Way, Hard Way

Easy Way, Hard Way

As a parent of infant children, bath time taught me a few leadership lessons. My method of framing the choice of ‘Easy Way’ or ‘Hard Way’ has found its way into my coaching practice and in my own roles as leader, father, and friend. Here are some tips on facing these challenging intersections as a leader and individual.

read more

Never Start With Do

Leadership development is about honest conversations, that lead to thoughtful actions, and improved performance. It rarely starts with the DO of practice, but the DO of observation. Here is what I mean by that.

read more

People Habits before People Skills – Johari Window

It is great to have a goal of Fierce or Crucial Conversations – but while the skills are critical for leaders, the success of implementing this work rests largely on your ability to create the time to practice them and get better. The one-on-one is a critical place for this work, and here are some Johari Window videos that will help you look differently at this time. Talent management is about great conversations – and great conversations are honest, result in thoughtful actions, and ultimately lead to improved performance.

read more

Tough Conversations

Leadership is about having honest conversations. The skill of being able to handle difficult conversations (conflict, differing opinions, accountability) is one of the most critical skills for a leader. Fierce Conversations and Crucial Conversations are great books, and here is another offering – a video by Ash Beckham. Talent management is about great conversations, this will help you have more of them.

read more

Excuses or Reasons? Two practices to help you listen

How many times have you walked into a situation as a leader, parent, or friend and heard a mountain of excuses and nothing got fixed? We know the impact of an excuses, but how do we get to a different outcome? Talent management is about having great conversations, and having those conversations requires us to manage ourselves well and maybe make some changes on how we manage others. Here are two practices this week to focus on.

read more

Questions to help the work get done (and the team to be built)

Talent management starts with what we will commit to doing and making sure we have what we need to be successful. These are also the building blocks for teamwork. Seth Godin paints a great picture of teamwork and how to get past disagreements. Here are a few more questions to help you use these to solve your disagreements and move the work/the team/your contribution forward.

read more

What if We Called It Your Individual Development Story?

A key piece of talent management is an individual development plan. Yet so few people have them, and something has to change because it is one of the most critical pieces of the process of helping someone get better. What if we called it an individual development story? When we call it a story the elements we look for and the roles we offer become clearer and expected. Talent management is about great conversations. An individual development story has all the makings of a great conversation.

read more

Friday Fun – The cumulative effect of Happy moments . . .

Happiness research tells us it is not the big things, but the cumulative effect of little moments that matters. If we impact each other in positive ways, then lots of good things happen in our teams and our business. Fridays are not the only day to smile, but a good day to try some purposeful things to impact the lives of others. This is talent management, and it is fun.

read more

Are you a BUT or AND leader?

Small words that have a big impact – BUT / AND. A cornerstone of leadership development is communication, which is part what we say and part getting people to listen. Talent Management is about conversations that happen and are healthy exchanges. One of these words sets a healthy tone for an exchange, and the other too often shuts it down.

read more

Universal truths: Leadership, Parenting . . . and conflict

Professional development and talent management is often focused on the skills we need at work. Many of those same skills apply to our lifes/roles outside of work. I was reminded of that recently when I went to a parenting seminar and learned something that most leaders need to know – managing conflict and teaching your children to do it well.

read more