The idea of a culture series started in early 2018. As with many ideas, I really had no idea what the impact would be, but I thought it could be powerful for my community. The simple words that I put in every book I give to people are: Listen . . . Lead. Repeat often!...
Employee satisfaction, and the accompanying level of engagement, are the two most influential metrics you can focus on to improve your bottom line results. Here, talent expert Amy Kraal from HR Solutions Group provides insight into how you can become an employer of choice in 2019.
From the depths of the dot-com bubble burst, Menlo Innovations was founded to end human suffering in the world as it relates to technology and return joy to software. Here, CEO and Chief Storyteller Rich Sheridan shares how an intentionally positive culture and compelling space energizes their team to not only do great work but to bring joy into the lives of their clients and their end users.
With their placement on Forbes’ list of the nation’s best small companies for 2018, it’s clear that there is something special going on at Comfort Research. In this interview with co-founder Matt Jung, he describes how they’ve developed a culture that’s felt in everything they do, how they recognize people who live their values, and how this tireless focus on culture has transformed their business.
Quality Car Wash is a third-generation family business that was started back in 1969. In this interview with COO Mandi Brower, she shares her wisdom and experience around culture and how to intentionally sustain and grow it as a business opens multiple locations. From the very beginning, her grandpa used a simple phrase to guide everyone: “Be kind.” It still provides the foundation to this day.
DISHER has been recognized by Fortune magazine as one of the top 5 small company workplaces. In this interview with founder Jeff Disher, he shares insight into how he has cultivated the company culture, and how this powerful culture helped shape DISHER’s success. Part 1 of my guest blog Culture Series.
Does culture matter at your company? If it does, where do you start in order to make it stronger? Here is some help answering both of those questions – prepare to be challenged to add the title of Chief Culture Officer to your job description.
It is expensive to replace great people, so understanding why you lose people is critical for leaders. It is especially important for executive leaders who are far removed from the day to day work, because where there is smoke (turnover) there often is a fire starting (leader not being effective). Here is one powerful question you should make sure you get an answer to whenever someone walks out of your organization voluntarily.
What the Heck is EOS? provides a great tool to help team members understand EOS and ask great questions of their leaders to increase their own clarity and focus. In addition to revisiting this post, I share three other posts targeted at giving you powerful questions to use as you lead.
Key people tip – spend your energy talking to your best people before they decide to leave. Sounds like common sense, but it is not common practice. Here are some real tips from an expert, and some additional info to help EOS companies leverage it to work toward 80% in the people component.
Do your people TRUST you as a leader? Here are three questions to test that by simply asking and listening. The hidden benefit of asking a great question and listening is that it actually builds trust.
Have you ever seen a group of leaders start becoming a team? The irony is that it does not take a ropes course or a walk in the mountains to find the danger that binds leaders together. EOS® creates opportunities for groups to become teams every time we get together. This story is based on several dozen EOS moments that I have experienced with teams on the journey to achieve what I have learned to call vision, traction, and healthy.